With exceptional services and faccilities, GrandView Hotel & Residence appeared in top 10 best hotels in Cau Giay, Ha Noi, according to Agoda.

Why GrandView Hotel & Residence is one of the best hotels in Cau Giay?

1. Exceptional Staff and Service

The most frequently and highly-praised aspect of the hotel is its service, which consistently receives perfect 10/10 scores.

• Guest-Centric Experience: Reviewers repeatedly use phrases like “Excellent service,” “Staff were so happy, friendly and happy to help,” and “All staff smile,” indicating a genuinely welcoming and attentive environment.
• Professionalism: The staff’s helpfulness and positive attitude are noted as a core reason for guests wanting to return.

2. Impeccable Cleanliness and Comfort

The hotel is noted for its pristine condition and modern, comfortable accommodations, which also garners perfect 10/10 scores for cleanliness.

• Spotless Property: Guests describe the property as “Sparkling clean” and “Clean & comfortable,” with one reviewer noting that the floor was “impeccably clean.”
• Room Quality: The rooms are highlighted as “modern,” “nice and tidy,” and featuring premium amenities like “Select Comfort beds” and “premium bedding,” ensuring a restful stay.

3. Outstanding Facilities, Dining, and Value

The combination of modern, top-tier amenities, excellent food, and high value for money secures its top position.

• Rooftop Pool & Spa: The outdoor rooftop swimming pool with a city view is a major draw and a popular highlight for guests. The availability of a full-service spa and fitness center further enhances the luxury experience.
• Delicious Free Breakfast: The free buffet breakfast is consistently mentioned as being “very good” and “delicious,” often featuring a variety of local and international dishes.
• Excellent Value: The facilities and high-quality service, combined with competitive pricing, lead to a 10/10 rating for Value for money.

What can GrandView Hotel & Residence improve?

While the hotel’s on-site features (staff, cleanliness, comfort) receive perfect scores, the location itself is noted as a drawback by some guests. Several reviews note that the hotel is “Far from the center where everything is,” and that “There are hardly any places to eat nearby.” The hotel is located in the Cau Giay district, which is a bit removed from the main tourist area of the Old Quarter and Hoan Kiem Lake (a 10-minute drive, not a short walk). However this disadvantage might the plus point for anyone who wants to explore the quiter parts of the city while experiencing the dining service of the hotel.